FAQ

The useful questions.

The product, the cup, the order, and how THRUM fits real life.

What is THRUM?

THRUM is one-ingredient whole-bean drinking cacao in thin, breakable shatter. Ingredients: Whole bean cacao.

Why this particular cacao?

THRUM starts with a single-origin Oaxacan cacao selected specifically for drinking. It is washed, unfermented, and naturally suited to a full-bodied cup with quiet chocolate, savory depth, gentle bitterness, and a subtle peppery edge.

Is THRUM ceremonial cacao?

It comes from the same cacao lineage Chocolate Alchemy has offered for ceremonial use, but THRUM is built for everyday drinking. For us, “ceremonial” is not a requirement that you sit in ceremony. The interesting part is the cacao itself: its origin, minimal post-harvest processing, whole-bean format, and the care used to roast it for the cup. Drink it before a meeting, with a friend, in the school-run afternoon, or in an actual ceremony. The cacao doesn’t need you to perform a worldview.

How much do I use?

Use 1 oz / 28 g cacao with 6 oz / about 180 mL hot water or milk for the standard home cup. The working café dose remains 24 g.

Can I use milk or water?

Yes. Water gives the most direct cacao profile. Dairy or alt milk makes the cup softer and rounder. A mixture of both also works.

Is it coffee?

No. THRUM is cacao. Cacao naturally contains caffeine, theobromine, and other bioactive compounds. Exact amounts vary by cacao and preparation.

I’m sensitive to stimulants or take medication. Where should I start?

Cacao naturally contains caffeine, theobromine, and other bioactive compounds, and sensitivity varies. If you’re new to a concentrated whole-bean cacao, you can start with a smaller cup and see how it feels. If you take prescription medication, are pregnant or breastfeeding, or have been advised to limit stimulants, ask your clinician or pharmacist what is appropriate for you.

We don’t make medication-specific safety promises on the website; your pharmacist is the best person to check your actual medication list.

What sizes can I buy?

8 oz is $29 and makes about 8 standard THRUM cups. 1 lb is $58 and makes about 16. 2 lb is $110 and makes about 32.

How much cacao does a cup cost?

At the standard 1 oz / 28 g cup, the cacao is approximately $3.63 per cup from the 8 oz or 1 lb size and approximately $3.44 from the 2 lb size.

How should I store it?

Keep sealed in a cool, dry place away from direct sunlight and strong odors. For best flavor and texture, use within 24 months of production.

Where is it made?

Crafted in collaboration with Chocolate Alchemy in Eugene, Oregon. Made with cacao from a women’s collective farm.

What should I know about allergens?

Allergen note: THRUM is processed on shared equipment that also processes hazelnuts. The equipment is thoroughly cleaned between products, but people managing severe tree-nut allergies should use appropriate caution.

How does refill delivery work?

When refill delivery is available, choose 30, 45, or 60 days at checkout. Use the secure customer portal to change payment, update the schedule, or cancel before the next charge.

What will shipping cost?

Shipping is calculated from package weight, size, and destination at checkout. Orders $100–$279.99 ship free by Economy within the contiguous 48 states. Live carrier options may include FedEx, UPS, and USPS; PO Boxes may require USPS. Tracking is provided after shipment.